TERMS &CONDITIONS

Last Updated: November 2025

Welcome to AshutoshVideos.com (“Website”).
These Terms and Conditions (“Terms”) govern your access to and use of our website and services provided by Ashutosh Videos, a proprietorship firm based in Barnala, Punjab, India.

By using our website, you agree to these Terms. If you do not agree, please do not use this website or our services.

🏢 1. About Ashutosh Videos

Ashutosh Videos provides broadband internet and cable TV services in association with Netplus Broadband and Fastway Cable TV Network in Barnala, Punjab.
We are an authorized service partner that assists in plan subscription, installation, and after-sales support.

🌐 2. Use of Website

• You agree to use this website for lawful purposes only.

• You will not use this website to spread harmful software, spam, or false information.

• We reserve the right to restrict access to users who misuse or attempt to harm our website or reputation.

💳 3. Service and Payment

• All broadband and cable services are subject to availability in your area.

• Installation charges, router costs, and plan rates are governed by the respective company (Netplus or Fastway).

• Payments made to Ashutosh Videos for activation or renewal are final and non-refundable unless explicitly stated otherwise.

🕒 4. Plan Details and Validity

• Plan pricing, validity, and speed are based on the official offers of Netplus Broadband and Fastway Cable.

• Any promotional offer or discount may be withdrawn at any time without notice.

• Users are advised to confirm plan details before making payment.

⚙️ 5. Service Support

For any technical issues, users may contact our office or the respective service provider’s helpline.
We assist in coordinating service requests but do not hold responsibility for third-party network issues or downtime caused by Netplus/Fastway infrastructure.

📄 6. Intellectual Property

All logos, graphics, and content displayed on AshutoshVideos.com are the property of Ashutosh Videos or their respective owners (Netplus/Fastway).
Reproduction or redistribution without permission is prohibited.

⚖️ 7. Limitation of Liability

Ashutosh Videos is not liable for:

• Service interruptions caused by weather, technical faults, or provider issues.

• Any indirect or consequential loss arising from the use of our services or website.

• Errors or inaccuracies in third-party data displayed on the site.

All broadband and cable services are provided on an “as available” basis.

🔒 8. Privacy and Data Protection

We value your privacy.
Any personal data collected through our website or service requests will be handled as per our Privacy Policy.
By using our site, you consent to our data practices described therein.

🧾 9. Cancellation and Refunds

Once payment is made for broadband activation or cable renewal, refunds are not applicable unless a duplicate transaction occurs.
If service installation cannot be completed due to unavailability, a full refund will be processed within 7–10 working days.

📱 10. Communication and Notifications

By contacting us via WhatsApp, email, or website form, you agree to receive updates, reminders, or service notifications.
You can opt out anytime by messaging “STOP” on WhatsApp or emailing care@ashutoshvideos.com.

🧭 11. Governing Law

These Terms are governed by and interpreted in accordance with the laws of India, with exclusive jurisdiction of the courts at Barnala, Punjab.

📞 12. Contact Information

For any questions or concerns regarding these Terms, please contact us:

Ashutosh Videos
2nd Shop, Sarafa Market,
Sadar Bazar, Barnala, Punjab – 148101

📞 Office: +91 62805 79253
📱 WhatsApp: +91 99888 43043
📧 Email: care@ashutoshvideos.com